Payment & Refund Policy

At Selects Spirits Imports Inc., we recognize the importance of maintaining clear, transparent, and consistent financial processes with all the brands and partners we collaborate with. To ensure an organized workflow, avoid misunderstandings, and set uniform expectations, we have developed this Payment & Refund Policy.

This document outlines the guidelines, schedules, and procedures that will govern our financial operations, ensuring that all parties have full clarity regarding payment timelines and methods, as well as the applicable criteria for refunds or adjustments. 

• Payments to partner brands will be processed twice per month: on the 15th and the 30th.
• Any invoices payments collected from clients between these dates will be reconciled and included in the next scheduled payout. 
  

• Standard method: ACH / Bank Transfer (preferred).
• Alternative methods (check, wire transfer, etc.) may be arranged upon prior written agreement.
• All transaction fees outside the U.S. are the responsibility of the brand

• Refunds will only be issued in the event of:
• Billing errors or duplicate charges.
• Client overpayment confirmed by our accounting team.
• Refunds will be processed within 10 business days of verification

• Each brand will receive a Statement of Account twice a month (aligned with the payout schedule), detailing invoices payments collected, commissions, service fees, and net amounts due.
• Questions or discrepancies must be raised within 5 business days of receipt of the statement.

• All payment-related communications must be directed to selectspiritsimports@gmail.com
• Responses to inquiries will be provided within 2 business days.

All payment operations are conducted in accordance with applicable laws and licensing requirements of the State of California, including those established by the California Department of Alcoholic Beverage Control (ABC). 

Payments to brands will only be disbursed once funds from clients have fully cleared and are available in our accounts. Pending or promised payments by third parties do not trigger disbursements. 

In the event that client payments to Selects Spirits Imports Inc. are delayed beyond agreed terms, interest charges may be applied in accordance with California Civil Code § 3289, not to exceed ten p

Any dispute arising under this Policy shall be governed by and construed in accordance with the laws of the State of California. Parties agree to resolve disputes first through mediation, and if unresolved, through binding arbitration, before resorting to litigation. Venue shall be the County of San Diego, California. 

All financial transactions, records, and brand data shall be treated as confidential and managed in compliance with the California Consumer Privacy Act (CCPA). No client or brand data will be disclosed without prior written consent, except as required by law. 

Selects Spirits Imports Inc. shall not be liable for delays in disbursements resulting from bank processing times, force majeure events, or delays caused by clients’ failure to remit timely payments.